From three to two hours on time guarantee as announce group chief executive officer Datuk Seri Tony Fernandes. He said that AirAsia customer can get RM 200 e-voucher starting from 1st November 2008 if AirAsia flight si delayed more than two hours as promises. He claims that AirAsia are the only airline that offer that kind of services.
He also said that Airasia try to get rid the fuel surcharges actually but that depends to the consistency and stability of the world oil prices.
AirAsia also listed as ‘Top 10 Asia-Pacific Airlines’ based on the survey conducted by market research company TNS which they are the sole
AirAsia has been chosen one of the top five most recognised and admired airlines in the Asia-Pacific region, based on a survey in which 3,600 people in 10 countries participated.
It is also the sole low-cost carrier to be listed in the “Top 10 Asia-Pacific Airlines” category in the survey conducted by market research company TNS which they are the only low-cost carrier.
So, as AirAsia on-time guarantee reduced to 2 hours we can planned our journey.